Privacy & Cookie Policy (GDPR Compliant)

1. Introduction

At VTC Energy(“Company”, “we”, “our” or “us”), protecting your personal data and ensuring your privacy are among our top priorities. This Privacy & Cookie Policy explains how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

By visiting our website (www.vtcenerji.com), you acknowledge that you have read and understood this Policy.

2. Data Controller

The data controller responsible for your personal data is:

VTC Energy
Seymen Mah. D-130 Karayolu Cad. No:69
41245 Başiskele / Kocaeli, Turkey
Phone: +90 262 311 11 51
E-mail: [email protected]

3. What Data We Collect

Depending on your interactions with our website and services, we may collect the following personal data:

• Identity Data: name, surname, company, position

• Contact Data: e-mail, phone number, address

• Technical Data: IP address, browser type, operating system, cookies and similar identifiers

• Usage Data: pages visited, time of visit, interactions on our website

• Marketing & Communication Data: your preferences in receiving information, newsletters, or promotional materials

4. Legal Basis for Processing

We process your personal data only when there is a legal basis under GDPR, including:

• Contractual necessity: to provide you with requested services or information

• Legal obligation: to comply with applicable laws and regulations

• Legitimate interests: to improve our website, ensure IT security, and develop our services

• Consent: for marketing communications, non-essential cookies, and newsletters

5. Purpose of Processing

We use your personal data for the following purposes:

• To provide and improve our services

• To communicate with you regarding inquiries or support requests

• To ensure website functionality, security, and user experience

• To comply with legal and regulatory requirements

• To send marketing materials, newsletters, and updates (only with your explicit consent)

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience.

Types of cookies we use:

• Strictly Necessary Cookies – essential for the operation of the site

• Functional Cookies – remember your preferences and settings

• Analytical Cookies – collect aggregated data on site usage

• Marketing Cookies – provide you with personalized advertising (only with your consent)

You can manage or disable cookies at any time via your browser settings. For more details, please see our Cookie Policy.

7. Data Sharing & International Transfers

We do not sell your personal data. However, we may share your information with:

• Service providers (IT support, hosting, analytics)

• Regulatory authorities, when required by law

• Business partners, only with your explicit consent

As VTC Energy operates globally, your personal data may be transferred outside the EU. In such cases, appropriate safeguards (such as Standard Contractual Clauses approved by the EU Commission) will be implemented to protect your data.

8. Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes described in this Policy or as required by law. Once the retention period expires, your data will be securely deleted or anonymized.

9. Your Rights Under GDPR

As a data subject, you have the following rights:

• Right of Access – to know what data we hold about you

• Right to Rectification – to correct inaccurate or incomplete data

• Right to Erasure (“Right to be Forgotten”) – to request deletion of your data

• Right to Restrict Processing – to limit how your data is used

• Right to Data Portability – to receive your data in a structured, commonly used format

• Right to Object – to object to processing based on legitimate interests or direct marketing

• Right to Withdraw Consent – to withdraw previously given consent at any time

To exercise your rights, please contact us at [email protected].

10. Security Measures

We apply technical and organizational measures to ensure the confidentiality, integrity, and security of your personal data against unauthorized access, alteration, or disclosure.

11. Updates to This Policy

This Privacy & Cookie Policy was last updated on [Insert Date]. We may update it periodically to reflect changes in legal requirements or our practices. Any changes will be published on our website.

12. Contact Information

For any questions or requests related to your personal data, please contact:

VTC Energy
E-mail: [email protected]
Website: www.vtcenerji.com
Seymen Mah. D-130 Karayolu Cad. No:69
41245 Başiskele / Kocaeli, Turkey
Phone: +90 262 311 11 51

If you are located in the European Economic Area (EEA), you also have the right to lodge a complaint with your local Data Protection Authority (DPA).