DEAs VTC Enerji A.Ş., we attach great importance to the protection of personal data. Within the scope of Law No. 6698 on the Protection of Personal Data (KVKK) and the European Union General Data Protection Regulation (GDPR), we carry out our personal data processing processes in an open, transparent and reliable manner. Accordingly, below you can find information on how your personal data is collected, processed and protected.
1. Personal Data Collected
The following personal data is collected when you visit our website or fill in the contact form:
Name, surname, e-mail address, phone number
Other information you provide in the contact form
IP address and device information (via cookies)
2. Purposes of Processing Personal Data
Your personal data is processed for the following purposes:
Responding to your questions and requests
Providing you with the most suitable services and communicating with you
Developing our commercial activities and ensuring customer satisfaction
To increase the performance of our website and improve the user experience
3. Data Retention Period
Your personal data will be stored for as long as required by the purposes of processing. When our legal obligations expire and the purposes of data processing cease to exist, your data will be securely destroyed.
4. Transfer of Personal Data
Your personal data may be transferred to third parties only in the following cases:
To fulfill our legal obligations with authorized public institutions and organizations
With external service providers such as our CRM systems, IT support service providers
Third parties working under data security and privacy commitments
5. Your Rights as a Personal Data Owner
Your rights under KVKK and GDPR:
Access to your personal data
Request correction of incorrect or incomplete data
Request deletion or anonymization of your data
Restrict the processing of your data or object to data processing activities
Request the transfer of your data to another controller (data portability)
To exercise any of these rights, you may contact us by sending an e-mail to info@vtcenerji.com.
6. Data Security
The confidentiality and security of your personal data is a priority for us. In order to ensure the protection of your personal data, we implement technical and administrative security measures such as encryption, anonymization and authorization.
7. Cookie Policy
Cookies are used on our website. The use of cookies is carried out to improve the user experience and to perform statistical analyzes. You can use the browser settings to change your cookie preferences.
8. Notification in Case of Data Breach
In the event of any breach of your personal data, we undertake to inform both you and the relevant authorities as soon as possible after we learn of the breach.
9. Contact
For your questions within the scope of KVKK and GDPR, you can contact us via the contact information below:
VTC Enerji A.Ş. Address: Seymen Mahallesi D-130 Karayolu Caddesi No: 69, 41245 Başiskele/Kocaeli
E-mail: info@vtcenerji.com
Telephone: (0262) 311 11 51